IP Office business applications
Homeworking
IP Office makes homeworking work.
Use it to give remote access to your computer network and to provide remotely controlled office telephony, so that your home-based employees are well connected into your organisation.
Security is tightly controlled with time based profiles, password authentication and dial-back.
Mobility
Mobility is an important business in business. Many service companies have a considerable proportion of their staff out of the office at any time. IP Office keeps them in touch and allows them to operate efficiently with voicemail, find-me-numbers, and controlled call transfers.
You can now combine fixed, mobile and home-based telephony effectively.
Convergence
ideal for small- to mid-size businesses, the scalable Avaya™ IP Office delivers advanced IP-enabled communication and contact centre functionality with tools for effective management, and applications for improved productivity, efficiency, and information flow throughout your enterprise.
Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all-in-one solution, you can use it as a converged solution, meeting both your voice and data requirements. Avaya IP Office also provides networking capability so you can deploy it across a number of locations with one central management point.
Contact centre
Avaya IP Office is an applications platform delivering the tools that can help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Powerful business tools, such as customer relationship management, are supported through a range of applications, from basic call handling to full call centre functionality, including real time and historic reporting.