IP Office architecture options
Working with you, Opal will configure a telephone system to suit your business
If your requirement is simple telephony, but you wish to future proof your position, then the evolutionary approach may be best. This gives you simple voice telephony for now, but the option to add IP telephony later.
If you already have an Index telephone system, you may like to upgrade to IP Office whilst keeping your existing handsets. This gives you improved call control immediately and a development track for the future.
Where you need the advanced new-generation IP technologies today, then another approach can be taken in order to maximise on the benefits of voice / data converged solutions.
For small- and mid-sized businesses with a requirement to better serve their customers through the telephone, the Avaya IP Office contact centre solutions provides you with the ability to improve your customer support capabilities, resulting in lower costs, higher productivity, and better customer service.