Avaya IP Office
It's a telephone system
A highly featured telephone system designed for businesses with 10 to 100 users with a choice of handsets using conventional or IP technology.
It's a message centre
With voice mail, inbound call queuing, automatic attendant, call recording and even integrated voicemail / email, the system can handle all your messages centrally to keep people in touch easily.
It's a customer contact centre
With inbound call queue management and multi-media functionality for voice, email and web chat, you ensure your customers are well cared for. The system caters for up to 75 agents and supervisors can have wallboard displays and tracking systems to monitor efficiency.
It's a link to branch offices
Multiple systems can be connected over an inter-office network in order to provide central receptionist and a one-company feel.
It's a connection to the Internet
With connections to your local area network, the integral router connects you to the internet on dial-up isdn, broadband or leased line circuits. With it's remote access server, homeworkers can connect to the office over the internet too.
It's a conferencing centre
With up to 64 users connected simply into one call.