CityCall
- Gives you an instant presence in a main city
- Can route calls automatically to any UK number
- Operates with all the main routing plans
- Very low cost per call
Need a presence in London, Manchester, Glasgow or another big city
If you need to be seen to be somewhere in order to get business in that town, then use an out-of-area CityCall number and have the calls routed on to you automatically. That way you get the city number - but without the city rent.
Monitoring your marketing campaigns
Like our other marketing numbers, CityCall can help you analyse the success of your marketing plans. By selecting different numbers for each of your campaigns, you can easily monitor response rates. The Opal monthly management report will show you where your calls are received from, enabling you to precisely target certain regions or markets.
Easy implementation
CityCall is simple to apply and use. You choose your number from our list and tell us which one of your existing telephone lines to deliver the call on. It will be activated within 5 working days and in most cases, no engineer will need to visit and additional hardware is not needed.
A range of further options
Your CityCall number can be further enhanced by using a range of advanced routing plans. These include
- Call queue manager to hold calls on the network until they can be answered
- Auto attendant to give the caller routing options
- Time of day, day of week routing to cover when offices are shut
- Shared routing to split calls between two or more centres
Opal Call Care is a self-management utility that allows you to reconfigure the lines and obtain statistics of the calls received