Fixed lines & calls
As well as supplying telephone systems, Opal provides the fixed line network services that your business needs.
Opal will fully manage your telephone lines. This enables us to provide you with a single point of contact for line installations, faults and billing.
We also manage our customers' telephone calls across multiple networks to ensure resilience and competitive pricing. As part of The Carphone Warehouse, we use Opal Telecom where possible in order that you benefit from the strength of their very strong and business-focused network.
The benefits of Opal fixed-line network services are
- Services focused exclusively on the mid-sized business customers
- Competitive call charges to the destinations that you call regularly
- Both lines and calls on the one calendar monthly invoice
- Comprehensive management reporting and itemised billing by paper, email or disk
- One point of contact for all your business telephony
- The option to establish calling circles for lower priced calls between group companies
- Hosted call recording to enable you to repay back any call that has been made
- Comprehensive call control options such as call barring, extension billing and the blocking of calls to Telephone Preference Service registered numbers
Our fixed line service portfolio also includes
- Marketing numbers - 0800, 0845, 0870, 0871 numbers that enable you to encourage callers and monitor customer response to campaigns
- Audio conferencing solutions that allow you to arrange simple call in meetings without the expense and item of travel
- Homeworker solutions to consolidate portfolios of home phone bills on to one company wide monthly report to eliminate expense claims